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Administrator Access Policy

Purpose:

This document defines Trinity University's policy regarding local administrator rights to Trinity University owned workstations. The University is committed to providing members of Trinity community with reliable technology in stable operating condition while appropriately addressing the University needs and maintaining University system integrity and data security.

Scope:

The Administrator Access Policy applies to all users who are granted "Administrator" access on Trinity University owned computers or workstations.

Policy:

By default all Trinity Faculty/Staff members are assigned General access level rights on their individual workstations. Exceptions may be granted to Faculty/Staff members who require Administrator level access to perform job related tasks. Individuals may request administrator level access through the ITS Helpdesk (helpdesk@trinity.edu or x7409) and sign the Request for Administrator Access document (provided by ITS), acknowledging that they have read the Use of Trinity University Computing Network policy and Administrator Access policy. The use of these rights and the level of access to the workstation are to be in accordance with the "Use of Trinity University Computing Network" policy.

Guidelines:

  • Trinity University workstations are university property and are intended for university business.
  • Individuals should only install software related to university business.
  • Individuals should not install software that may damage files and expose Trinity University's network to virus attacks and malicious coding.
  •  Individuals should refrain from installing software which may monopolize local processor power, resulting in noticeable system slowdown or degradation of performance.
  • Individuals should not install applications that may establish network share protocols which result in an increase in bandwidth utilization as this may cause network congestion and degradation of network performance across wide areas of the campus.
  • Individuals should not download or install applications (software) that are illegal or not licensed on university owned equipment.
  • Individuals who download or install applications (software), other than those included in the standard configuration for all university computers, are responsible for retaining documentation of appropriate licenses.
  • Individuals are also responsible for re-installing this non-standard software if necessary.

    • Support:

  • Non-standard software will be removed as part of a normal repair process if necessary to restore system functionality.
  • In the event of computer or network performance issues associated with a computer enabled with administrator level access, ITS will only restore the computer to the standard configuration for all university computers.
  • The occurrence of repeated instances of OS integrity problems may result in the removal of administrator level access in order to prevent continued challenges in supporting the computer.

    • Definitions:

    Administrator access level allows the user to have complete and unrestricted access to the computer. This includes the ability to install any hardware or software, edit the registry, manage the default access accounts and change file level permissions. Manipulating these may cause serious stability issues with your system.

    General access level allows most administrative powers with some restrictions. Installation of software or hardware that makes changes to the underlying operating system will require the assistance of ITS. General Access Level will generally assure the highest level of stability for a computer.


     
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