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Maintenance & Outages

The following list contains outage and maintenance information for the past six months.

 
Thursday,  June  04,  2009.  22:00 -  01:00

Equipment Affected:
TLEARN will be inaccessible.

Reason(s):
Information Technology Services (ITS) will be upgrading the University’s course management system, TLEARN to the latest version.
Tuesday,  June  02,  2009.  18:00 -  00:00

Equipment Affected:
During this maintenance window users in these locations may experience interruptions in network and phone service.

Reason(s):

Information Technology Services (ITS) will be performing network and system maintenance in the following locations: Bell Athletic Center, Admissions Building, Halsell Building, Chapman Center, Coates Library, Holt Conference Center, Verna McLean Residence Hall, Laurie Auditorium - Green Room,Witt Reception Center, Physical Plant.
Wednesday,  May  27,  2009.  22:00 -  02:00

Equipment Affected:
Access to all campus servers may be interrupted.

 

 

Reason(s):
Information Technology Services (ITS) will be performing system maintenance on all campus servers.

We will also be pushing out system updates to all Windows machines. All systems will reboot after they have been updated.
Friday,  May  01,  2009.  17:30 -  20:00

Equipment Affected:

Colleague system and all related systems such as Benefactor, TigerPAWS and TouchNet will be unavailable. Please be sure to log out of Colleague, Benefactor, TigerPAWS, or TouchNet no later than 5:15 PM on Friday.

Reason(s):
We will be performing Colleague system maintenance.
Wednesday,  April  29,  2009.  22:00 -  02:00

Equipment Affected:
All campus servers will be interrupted for a short period of time.

Reason(s):
ITS will be performing system maintenance.  We will also be pushing out system updates to all Window machines that will trigger an automatic reboot of your systems.
Monday,  April  13,  2009.  12:00 -  16:38

Equipment Affected:
Issues with TigerPAWS.

Reason(s):
After much analysis, it was determined that a component of our web server software was most likely affected by a Microsoft software patch that was recently installed.  The issue would only be experienced during periods of high utilization and therefore was not noticed until registration began. Configuration settings have been readjusted and tuned and the system seems to be stable once again. We apologize for any inconvenience this may have caused.
Monday,  March  30,  2009.  17:30 -  19:30

Equipment Affected:

The Collegue system and all related systems such as Benefactor, TigerPAWS and TouchNet will be unavailable.   Please be sure to log out of Colleague no later than 5:15 PM today.  

Reason(s):
I. T.S. will be performing Colleague system maintenance.
Friday,  March  27,  2009.  17:30 -  19:30

Equipment Affected:
Colleague system and all related systems such as Benefactor, TigerPAWS and TouchNet will be unavailable.  Please be sure to log out of Colleague by 5:15 PM on Friday.  

Reason(s):
We will be performing Colleague maintenance.
Friday,  March  20,  2009.  00:00 -  04:00

Equipment Affected:
Campus email system may be inaccessible.  

Reason(s):
ITS will be performing system maintenance on the campus email system.
Saturday,  March  09,  2009.  12:00 -  05:00

Equipment Affected:

 7960 series phones

 

 

Reason(s):

Eperiencing a problem with the time displayed on the 7960 phones (monochrome screen) on campus due to this weekend’s time change.  
Thursday,  March  05,  2009.  22:25 -  03:00

Equipment Affected:
Yesterday (March 4th) at approximately 10:25 PM the campus network experienced problems. Connectivity was fully restored by 3:00 AM this morning (March 5th).

Reason(s):
The cause of the problem is still under investigation.  
Wednesday,  February  18,  2009.  22:00 -  02:00

Equipment Affected:
Access to all campus servers will be interrupted.

Reason(s):
Information Technology Services will be performing system maintenance on all campus servers.
Wednesday,  February  04,  2009.  23:00 -  02:00

Equipment Affected:

TLEARN will be inaccessible. Intermittent Internet connection outages.

Reason(s):
Information Technology Services (ITS) will be performing system maintenance on the University’s course management system, TLEARN. At this time, ITS will also be performing system maintenance on the campus Internet connection.
Wednesday,  January  21,  2009.  22:00 -  02:00

Equipment Affected:

Access to all campus servers will be interrupted.  Computers will need to be rebooted.

Reason(s):
ITS will be performing system maintenance on all campus servers. ITS will also be pushing out updates to all Windows machines.
Friday,  January  16,  2009.  21:00 -  22:00

Equipment Affected:
Tiger's Lair and online payment system will not be accessible.

Reason(s):
ITS will be performing system maintenance this on the campus portal system (Tiger’s Lair) and online payment system.
Wednesday,  January  07,  2009.  06:00 -  07:00

Equipment Affected:
Intermittent internet connection outages.  

Reason(s):
ITS will be performing system maintenance on the campus internet connection. The purpose of this maintenance is to test the internet failover connectivity between our two internet service providers.
Tuesday,  January  06,  2009.  06:00 -  07:00

Equipment Affected:
Intermittent internet connection outages.  

Reason(s):
ITS will be performing system maintenance on the campus internet connection. The purpose of this maintenance is to test the internet failover connectivity between our two internet service providers.

 
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